Legal

Privacy policy

Polisi preifatrwydd

Last updated: 18 August 2026

This is a basic boilerplate document covering this website (holdfasthub.co.uk and its subdomains) only - what little data it collects, and why. It does not cover patient, carer or staff data processed by the Holdfast product itself once an NHS Trust or ICB is using it; that is covered by a separate product Privacy Policy provided as part of the service agreement, which sets out the data controller/processor relationship, retention periods, and patients' and staff members' rights in detail.

1. Who we are

This website is provided by Something Something Ltd, a company registered in England and Wales, company number 17389842 ("we", "us", "our").

2. What this website collects

This website is a set of static informational pages. It does not include a sign-up form, contact form, or account system, and it does not run any analytics, advertising, or tracking scripts. The only way to contact us from this website is via a direct email link, which opens your own email client - we only receive the information you choose to put in that email, in your inbox and ours, and we do not receive anything automatically from the act of clicking the link.

Our web hosting provider may process standard server-level technical logs (such as IP address, browser type, and page requested) purely to operate and secure the hosting infrastructure. We do not use this data for marketing or profiling, and we do not combine it with any other information to identify individual visitors.

3. Cookies

See our Cookie Policy for details - in short, this website does not use tracking, advertising, or analytics cookies of any kind.

4. If you email us

If you email us (for example, via the "Get in touch" link), we will use the information you provide only to respond to your enquiry, and will keep it only for as long as reasonably needed for that purpose. We do not add email enquiries to a marketing list, and we do not share them with third parties except where necessary to respond to you (for example, an internal colleague picking up the conversation).

5. Your rights

Under UK data protection law, you have rights to access, correct, or ask us to delete personal data we hold about you (for example, an email you sent us). To exercise these rights, contact us using the details below.

6. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last revised.

7. Contact

Questions about this policy, or requests relating to your personal data, can be sent to info@holdfasthub.co.uk.

See also our Terms of use and Cookie Policy.