Legal

Terms of use

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Last updated: 18 August 2026

This is a basic boilerplate document covering use of this website (holdfasthub.co.uk and its subdomains) only. It does not cover use of the Holdfast product itself by NHS Trusts, ICBs, staff, patients or carers - that is governed by a separate service agreement and in-app Terms and Conditions provided to organisations who use the product.

1. About this website

This website is provided by Something Something Ltd, a company registered in England and Wales, company number 17389842 ("we", "us", "our"). It is an independent product website, not affiliated with or endorsed by NHS England, and the content on it is for information purposes only.

2. Using this website

You may view and share pages on this website for lawful, non-commercial purposes. You must not:

  • copy, reproduce or republish substantial parts of this website without permission;
  • attempt to interfere with, disrupt, or gain unauthorised access to this website or its infrastructure;
  • use automated means to scrape or bulk-download content from this website; or
  • use this website in any way that is unlawful, fraudulent, or harmful to others.

3. No advice, no clinical service

Nothing on this website constitutes clinical, medical, legal or financial advice. This website does not provide the Holdfast service itself and is not a route for a patient or member of the public to make a referral, raise a clinical concern, or contact a care team. If you are in crisis or need urgent help, please contact emergency services or your local NHS urgent mental health helpline.

4. Intellectual property

The Holdfast name, logo, and the text, graphics and layout of this website are owned by or licensed to Something Something Ltd, except where otherwise stated, and may not be used without our prior written permission.

5. No warranty, limitation of liability

This website and its content are provided "as is" without warranties of any kind. We take reasonable care to keep information on this website accurate and up to date, but make no guarantee that it is complete, current, or error-free. To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, this website.

6. Links to other websites

This website may link to third-party websites (for example, NHS England resources or research sources). We are not responsible for the content or availability of any website we do not control.

7. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top of this page shows when they were last revised.

8. Governing law

These terms are governed by the laws of England and Wales, and any dispute relating to this website is subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

Questions about these terms can be sent to info@holdfasthub.co.uk.

See also our Privacy Policy and Cookie Policy.